You’ve got questions? We have answers! Here are some quick answers to some of our most common questions.
If you can’t find what you’re looking for here, just give us a call. We’d be happy to answer all your questions.866-246-6041
A: Two of our doors are sound rated – the Series 2100, which provides a minimum level of sound control at a very affordable price, and our Series 3300 door, offering mid-level sound control. The Series 2100 has an FSTC of 21, and the Series 3300 has an FSTC of 33.
A: Woodfold doors are NOT made completely out of wood. Woodfold manufactures its’ doors with 1/4″ thick MDF (medium-density fiberboard) panels. A thin layer of vinyl-lam or hardwood veneer is affixed to the face of each MDF (medium-density fiberboard) panel.
A: If a suspended ceiling system is being installed in conjunction with an Accordion Door, the use of a recessed hat channel will simplify the job. If the ceiling is already in place, the most common practice is to place a finished 1” x 6” board on the underside, or room-side, of the ceiling and another board on the topside of the ceiling. Fastened together, these will form a sandwich of sorts, with the acoustic material in between. Drop wires or rods installed from above will support the door and plates, and the track can then be attached to the underside board. It’s important to note that finished opening dimensions will be affected, so measure from the surface that the track will attach to, to the finished floor.
A: Yes, but we strongly suggest that you specify a door crafted of our paint-grade MDF material. Better yet, since unfinished doors are not covered by warranty, have your door custom painted or stained by the experts at Woodfold. Our vinyl-lam Accordion Doors are not suitable for on-site painting.
A: While some repairs are easily accomplished on-site, others may require specialized tooling available only at our factory. Should a repair ever be necessary, we’d suggest that you contact us for specific advice or go to the instructions on the forum.
A: Sorry, but every Woodfold Accordion Door is custom-made to size and cannot be returned. Besides, it’s highly unlikely that you’d want to!
A: Sorry, no, but for good reason. We craft our Vinyl Lam and Veneer Accordion Doors with materials pre-applied by our panel supplier in order to ensure the highest quality lamination technology available. If you’re looking for multi-colored doors, we suggest you consider our custom paint or stain services.
A: No, Woodfold doors are intended for interior applications only, since exposure to moisture or extreme temperatures may affect their operation and durability.
A: No, however Woodfold doors have the option to be fabricated with a Class I fire retardant medium density fiberboard core. Note: this rating applies to the body panel core only and does not apply to the door as a unit. Fire core is only available in the vinyl Light Oak and Chalk finishes, and is not minute-rated.
A: Woodfold doors are NOT made to pull flat. In order to ensure proper stacking action, Woodfold Accordion Doors are designed to fold with adjacent panels at a slight angle, depending on the opening width.
A: Aluminum hat channel is used for 2’ x 4’ acoustic drop in ceiling tile systems, allowing the contractor to pre-install a flange for the track and incorporate the hat channel into the ceiling grid system. The ceiling tiles actually rest on this flange.
The hat-channel can only be used with the standard “U” channel track, the hat-channel is not available for the acoustical doors.
When measuring for doors utilizing hat channel, the finished opening dimension should reflect the distance from the surface to which the hat channel attaches to the finished floor rather than from the finished surface of the acoustic ceiling.
Why the strange term? Hat channel looks like a top hat, hence the name.
A: Easy. Just fill out our quote form here (Quote Form) , or simply call us at 866-246-6041
A: For regular cleaning of the Vinyl, Acrylic, Aluminum, and Hardwood Veneer, use mild soapy water then dry with a soft cloth or chamois. Do NOT use household cleaners, abrasive towels or scouring pads.
AccDoor-O&M.pdf
A: To assure correct sizing of your door, the finished opening must be measured precisely from side to side for the width and from the header surface where the track will be attached to, to the finished floor or counter surface for height. When ordering, please note the width first and then the height
To see a video on how to measure please visit this lin
A: Accordion doors that meet and split an opening are considered a pair. A standard pair would meet exactly in the middle – a 12’ pair, for example, would consist of two 6’ doors, one stacking left, the other stacking right. We can also craft uneven pairs – a 9’ door stacking left and a 3’ door stacking right in a 12’ opening.
When ordering a pair of doors, provide the total opening width and specify “pair.” You’ll receive a matched unit, one stacked right and one stacked left. Do not order separate right- and left-hand doors.
A: Accordion doors that meet and split an opening are considered a pair. A standard pair would meet exactly in the middle – a 12’ pair, for example, would consist of two 6’ doors, one stacking left, the other stacking right. We can also craft uneven pairs – a 9’ door stacking left and a 3’ door stacking right in a 12’ opening.
When ordering a pair of doors, provide the total opening width and specify “pair.” You’ll receive a matched unit, one stacked right and one stacked left. Do not order separate right- and left-hand doors.
A: For curved installations, Woodfold utilizes an aluminum I-beam style track hanging from clips attached to the header. This configuration allows for on-site shaping to a minimum radius of 12”, enabling the door to follow the required path.
AccDoor-I-Beam Installation.pdf
A: It’s relatively simple, since Woodfold doors are top-suspended, without the need for floor tracks or clips.
Of course, complete installation instructions are provided with each door.
A: Here at Woodfold, we are noted for our quality and our speed. Our normal production cycle for all standard-finished doors up to 250 lineal feet in size is two to three weeks. Shipping time averages five to ten days from the west coast to the east coast, with additional transit time required for shipments to Alaska, Canada, Hawaii and other offshore destinations. We do offer a rush 1-week production on standard materials up to 50 lineal foot at an additional charge.
A: Our Series 140, 220 and 240 Accordion Doors can be shortened on-site, while Series 440, 640, 540, 740, 2100 and 3300 cannot. For details or instructions, contact us or see Instructions on the support page.
A: As you face the door, a stack left or left-hand door would be affixed (or “stacked”) to the wall jamb on your left. A stack right or right-hand door would be affixed to the right.
A: Sliding jambs, commonly used for large doors which when stacked will occupy three or four feet of space, enable such doors to be stored in a protective pocket constructed on-site. A sliding jamb requires less lineal footage of folding door to be purchased.
A: An intermediate rolling post serves several functions. It enables an extremely large door to be fabricated, shipped and installed in two or more sections, for easier handling. Constructed with an interlocking jamb molding, the intermediate rolling post enables two doors to be joined together to form a “T,” desired in some settings, and also adds stability and security for doors spanning larger openings. The intermediate rolling post also enables the door to have foot bolts that would throw down into the floor.
A: The Series 140 Accordion Door is intended for closet use, it has a utility grade or unfinished back depending on the material. Series 220 and 240 doors are finished on both sides.
The 140 & 220 doors are manufactured with plastic nylon rollers and a plastic swept wing handle that has a magnetic catch. The 140 & 220 can never have a latch so if you are needing a door that stays closed securely the 240 door is the better option.
The 240 door can be manufactured with a closet grade back up to 8-0 tall. The 240 door is manufactured with Ball Bearing rollers and has multiple latching and key options.
A: Woodfold track comes in 8’ lengths. For wider openings, multiple pieces of track for each door are connected with splice pins. Depending on the number of tracks required, they’re either packed within the door crate, or shipped separately in a tube. If the door is wider than the height the track will come in pieces and be aligned on install.
To view various track styles please visit the Details, Architects and Designers page of the Woodfold website:
A: Our selection is unbeatable! Woodfold Series 140 and 220 doors fit maximum widths of 8′ 0″ and heights of 8′ 1″.
Our Series 440 and 540 doors are available in any width and in heights up to 10′ 1″.
Our Series 240, 2100 and 3300 doors are available in any width and in heights up to 12′ 1″.
All series of Vinyl Lam doors are available in finished opening heights to 12′ 1″except 440 and 540, while hardwood doors are limited to 10′ 1″ in height.
A: Headers must span the entire opening without sagging: the door jamb and header must be plumb and level for the track and door to install and function properly. Local building codes vary widely, so we recommend that you check into structural and design requirements for your area.
A: Depends on the door you order. Woodfold Series 140 and 220 come standard with a magnetic catch only.
Woodfold Series 240, 440, 2100 and 3300 feature a two-sided dead latch, with a one-sided latch or magnetic catch available at no cost. Key lock options are also available.
A: In addition to the outstanding warranty offered by Woodfold, AccordionDoorStore.com has the finest warranty in the industry. See our Warranty page for more details (Link to Warranty page—F3)
A: Please specify your finished opening size, in width x height. We need precise measurements to begin fabrication, so do NOT deduct from your finished opening size. You may, however, specify a floor clearance other than the standard 9/16” if you prefer. (For Series 2100 and 3300 doors, specify exact finished opening size only.) Multiple height measurements across the width of the door are recommended, and if there are variations in those heights, please specify them upon ordering.
A: We are located in Oregon in the beautfiul Pacific Northwest. Contacting us is easy. You can fill out the contact form here (link to contact form) or simply call us on the phone at 866-246-6041
A: Our Series 140 and 240 closet doors are intended for use in openings where a utility-grade or unfinished back surface is acceptable. The handing, either stacked left or right, assures that the utility side will be oriented to the inside of the closet.